Delivery Policy - Executive Stereo

General Information
  • All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and advise you of a shipping date, or if not acceptable we will refund you the total amount of your order, using the original method of payment.
Delivery Location
  • Items offered on our website are only available for delivery to addresses in Canada.  Any shipments outside of Canada are not available at this time. Delivery address must be the same as the billing address for the Credit Card used for the transaction. Delivery Time
  • An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within [15] business days of the date of your order. Business days mean Monday to Friday, except holidays. Please note we do not ship on Sundays.
  • Date of delivery may vary due to carrier shipping practices, delivery location, the method of delivery, and the items ordered. Products may also be delivered in separate shipments.
Shipping Costs
  • Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.  We use UPS, Canada Post, and other common carriers.
  • Sales tax is charged according to the province or territory to which the item is shipped.
Damaged Items in Transport
  • If there is any damage to the packaging on delivery do not accept it and contact us immediately with details, and/or pictures at 416-927-1400 or
  • If you have any questions about the delivery and shipment or your order, please contact us at 416-927-1400 or